From Tool to Intelligent Facilitator: Exploring the Role of ChatGPT in Transforming English Language Classrooms

Document Type : Original Article

Author

Assistant Professor, Department of English Language Teaching, Farhangian University, Tehran, Iran

10.22091/jrim.2025.13838.1377

Abstract

The use of artificial intelligence in language education is rapidly accelerating, introducing transformative innovations that are profoundly enriching and personalizing the learning experience. Through tools like adaptive intelligent systems and conversational chatbots, this technology is not only democratizing access to educational content but also facilitating interactive learning customized to the individual needs of each language learner. This qualitative study examines the role of ChatGPT, as one of the most advanced AI tools, in reshaping the English language classrooms. Using a purposive sampling method, the research engaged 15 upper-secondary English teachers from Semnan province, Iran. Data were gathered via semi-structured interviews and direct classroom observations, then analyzed using thematic analysis. To ensure validity, the study employed peer review, member check, and data triangulation. The findings indicate that the integration of ChatGPT fosters positive change in four key domains: enhanced student interaction and participation, personalized learning processes, optimized instructional time, and expanded access to resources. Nonetheless, several challenges were identified, including instructors’ insufficient digital literacy, an over-reliance on ChatGPT by both teachers and students, concerns regarding the accuracy of AI-generated content, infrastructural and support limitations, and a lack of clear regulatory policies and frameworks. In response to these challenges, participants proposed solutions centered on three primary strategies: establishing regulatory guidelines, empowering educators through training, and implementing effective techno-pedagogical methods. The study concludes that while ChatGPT holds immense potential to redefine the language learning ecosystem, its successful integration hinges on empowering teachers, developing innovative pedagogical strategies, and maintaining a balanced, critical perspective on its capabilities

Keywords

References

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History

  • Receive Date: 08 September 2025
  • Revise Date: 18 October 2025
  • Accept Date: 14 November 2025

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